FAQs

Everything You Need to Know

Got questions about planning your event with us? Our FAQs cover everything; from weddings and styling to corporate events, logistics, and payments. Whether you’re wondering about booking timelines, budget flexibility, digital invitations, or the smallest service detail, we’ve made it easy to find answers. We believe informed clients are happy clients, so we’ve compiled simple, clear responses to guide you through every step. Still can’t find what you’re looking for? Just reach out; we’re always here to help, with clarity, care, and a personal touch.

General Questions

1. What is Al Ash Events?

We are a full-service event planning company based in Thiruvananthapuram, offering customized solutions for weddings, social, corporate, and cultural events.

2. Where are you located?

We are based in Thiruvananthapuram, Kerala, and cater to events across India and select international destinations.

3. What types of events do you handle?

We handle weddings, receptions, mehndi functions, corporate events, birthdays, anniversaries, naming ceremonies, and more.

4. Do you plan destination weddings?

Yes, we specialize in planning destination weddings within India and abroad.

5. Can you plan small, intimate events?

Absolutely! We love creating personal and cozy celebrations.

6. Do you offer full event management or just specific services?

Both. We can handle everything or assist with selected services as per your needs.

7. How far in advance should I book?

We recommend booking at least 3–6 months in advance for weddings, and 1–2 months for smaller events.

8. Do you charge for initial consultations?

No, our first consultation is free of charge.

9. Can I make changes after booking?

Yes, we are flexible and will work with you on adjustments, based on availability and timelines.

10. Are your services customizable?

Yes, all our services are fully customizable to your vision and budget.

Weddings & Styling

11. Do you provide bridal makeup and styling?

Yes, we offer complete bridal and groom styling, including makeup, hair, and draping.

12. Do you have trial sessions for makeup?

Yes, trial sessions are available upon request.

13. Can I hire your Mehndi services separately?

Yes, you can book our Mehndi artists as a standalone service.

14. What wedding services do you offer?

Venue setup, décor, styling, catering, photography, entertainment, logistics, and more.

15. Do you handle traditional wedding ceremonies?

Yes, we manage events of all faiths and traditions with care and respect.

16. Do you offer wedding planning for all budgets?

Yes, we work with a wide range of budgets without compromising on quality.

17. Can you help us plan our entire wedding journey?

Yes, from pre-wedding to post-wedding, we take care of everything.

18. What if I already have a venue?

No problem! We can coordinate all other elements for you.

19. Do you offer services for engagement and sangeet?

Yes, we plan and execute all wedding-related functions.

20. Do you help with wedding return gifts?

Yes, we offer customized gifting solutions for guests.

Corporate Events & Branding

21. Do you organize corporate events?

Yes, we handle product launches, meetings, award nights, and more.

22. Do you provide branding services for events?

Yes, we create backdrops, stalls, merchandise, and signage.

23. Can you manage large-scale business events?

Yes, we are equipped to handle both small and large corporate gatherings.

24. Do you handle PR and media for corporate events?

Yes, media handling and social promotions are part of our offerings.

25. Is there a package for multiple-day events?

Yes, we offer custom packages for events spread over multiple days.

Social & Cultural Events

26. Do you plan birthdays and baby showers?

Yes, we love creating joyful and themed celebrations for all ages.

27. Can you plan a traditional naming ceremony?

Yes, we offer décor, rituals, and logistics support for naming ceremonies.

28. Do you provide services for college events?

Yes, we manage college fests, graduations, and cultural programs.

29. Do you arrange entertainment for social functions?

Yes, from DJs to traditional art forms, we offer a variety of acts.

30. Can you help with housewarming functions?

Yes, we handle décor, catering, and logistics for housewarmings.

Photography & Catering

31. Do you offer photography and videography?

Yes, including candid photography, cinematic films, drone coverage, and albums.

32. Can I book only photography services?

Yes, you can book it as an independent service.

33. Do you offer food tasting before the event?

Yes, tastings can be arranged for selected menu items.

34. Do you provide Kerala Sadya catering?

Yes, we specialize in traditional Kerala Sadya and multi-cuisine menus.

35. Can I choose specific cuisines for my event?

Yes, we offer North Indian, Arabic, Continental, and Fusion options.

Logistics & Rentals

36. Do you offer tent and seating rentals?

Yes, we provide tents, chairs, stages, lights, and all essential equipment.

37. Is transportation for guests included?

Transportation can be arranged upon request.

38. Do you provide green room or vanity vans?

Yes, we offer those services for weddings and performances.

39. Can I rent sound and lighting systems?

Yes, professional-grade sound and light systems are available for rent.

40. Do you manage permits for outdoor events?

Yes, we assist with required permissions if needed.

Booking & Payment

41. How do I book your services?

You can fill our Google Form, call us, or message us on WhatsApp.

42. Do you require an advance payment?

Yes, an initial advance is required to confirm your booking.

43. What payment modes do you accept?

We accept UPI, bank transfer, cash, and digital wallets.

44. Can I cancel or reschedule my event?

Yes, but cancellation/rescheduling policies will apply.

45. Is there a refund policy?

Refunds are provided based on our terms and conditions.

Add-Ons & Support

46. Do you offer digital invitation cards?

Yes, we offer “Note My Date” – our eco-friendly digital invite service.

47. Can I hire your services outside Kerala?

Yes, we travel and offer services across India and beyond.

48. Do you offer eco-friendly or green event options?

Yes, we support plastic-free events and sustainable décor.

49. Can you help with event theme ideas?

Absolutely! We help you visualize and design your theme from scratch.

50. How can I stay updated with your work?

Follow us on Instagram, Facebook, and check our blog for regular updates.